Five Key ELEMENTS of E-commerce Business
Every successful e-commerce business rests on:
Assortment control - precise management of offers, prices and stocks.
Platform management - flawless customer experience (CX) and reliable system.
Marketing and support - attracting and retaining customers.
Warehouse logistics - efficient storage and distribution.
Delivery – delivery of the order to the end customer.
Problem - Delivery is a "Black Box"
The first four areas are mostly under the full control of the retailer: assortment structure, platform technology, marketing campaigns and warehouse logistics. However, the FIFTH ELEMENT – delivery – is often a step into the unknown:
High costs: setting up your own delivery, so you rely on an external partner.
Fragmented models: every change of courier service means new integration, setting of parameters and constant monitoring.
Lack of agility: changes are expensive, slow and do not offer granular control by region, commodity type or season.
Unreliable information: Courier service prices and conditions are constantly fluctuating, and collecting relevant data is a challenge.
Analog communication: Courier services do not have uniform channels to quickly update offers to retailers.
SOLUTION – 5E Portal
5E Portal brings delivery under your control and turns it into a reliable, flexible and scalable process.
For merchants:
Quick activation and deactivation of courier services - without additional programming.
One API for all courier partners - implementation once, access for all.
Dynamic service management - choose which courier sends a specific order in real time.
Delivery segmentation - optimize route and price according to region, type of goods or customer profile.
Updated information - timely insight into the prices and performance of courier services.
Centralized support – one point of contact for all your deliveries, regardless of the courier.
For courier companies:
New sales channel - automatically connect to dozens of e-commerce platforms.
Simple offer presentation - define terms and prices through the interface, don't wait for developers to integrate you.
Fast integration – create a connection once, output to multiple channels.
Service optimization – analyze performance by region and shipment type.
Transparent business - insight into contractual terms and profitability through a single dashboard.
For developers and ERP teams:
A complete set of API tools: from placing orders, to tracking status, to automating refunds.
Flexible libraries and SDKs: easy integration into increasingly modern e-commerce and ERP systems.
Documentation and testing tools: sandbox environment, example requests and responses, regex data validation.
Agility: you react more quickly to changes in market supply and price.
Control: precise routing by segment and real-time monitoring.
Efficiency: you reduce integration and maintenance costs.
Trust: a single point of support and guaranteed uptime.
Why 5E Portal?
Take control of your last, most important phase of the e-commerce world - shipping.